This Privacy Policy explains how Xyloid Technologies LLC ("Xyloid Technologies," "we," "us," or "our") collects, uses, and shares information when you visit the website located at xyloidtechnologies.com (the "Site"). The Site is an informational and marketing resource for our government IT services and consulting business. This policy applies to information handled through the Site and does not change the terms of any separate written agreement between Xyloid Technologies and a client.
1. Scope
This policy covers personal information we collect through the Site and through communications you send to us, such as email inquiries. It does not cover personal data that we process on behalf of a client while delivering professional services, which is addressed separately in the section titled "Processing on Behalf of Clients" below.
2. Information We Collect
Information You Provide
When you contact us by email or submit an inquiry, you may choose to provide information such as your name, email address, organization, role, and the contents of your message. You control what you send us. Please do not include sensitive or confidential information in unsolicited messages.
Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain technical information, including log data (such as your Internet Protocol address, access times, and pages viewed), device and browser information (such as browser type, operating system, and general device characteristics), and information collected through cookies and similar technologies. Some of this information may be aggregated or de-identified.
3. How We Use Information
We use the information we collect to respond to your inquiries and communicate with you; to provide, operate, maintain, and improve the Site; to protect the security and integrity of the Site and prevent misuse; to comply with applicable legal obligations and enforce our terms; and to send limited business communications where appropriate, such as responses to requests you initiate. We do not use Site information to make automated decisions that produce legal or similarly significant effects about you.
4. Cookies and Similar Technologies
The Site uses cookies and similar technologies to operate, remember preferences, and understand how the Site is used. For details about the categories of cookies we use and how to manage them, please see our Cookie Policy.
5. How We Share Information
We do not sell personal information. We may share information in the following limited circumstances:
- Service providers and vendors: We may share information with third parties that perform services on our behalf, such as website hosting, analytics, and security, subject to appropriate confidentiality and data protection obligations.
- Legal requirements: We may disclose information when required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Xyloid Technologies, our clients, or others.
- Business transfers: If Xyloid Technologies is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to this policy.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including to respond to inquiries, maintain the security and operation of the Site, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
7. Security
We maintain reasonable administrative, technical, and organizational measures designed to protect the information we collect against unauthorized access, use, alteration, and disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, such as the right to request access to, correction of, or deletion of certain information, and the right to opt out of non-essential communications. You may unsubscribe from business communications by following the instructions in the message or by contacting us. To make a request, contact us using the details in the Contact section, and we will respond consistent with applicable law. We may need to verify your identity before acting on a request.
9. Third-Party Services
The Site may rely on third-party services, such as analytics providers, and may link to third-party websites. Those third parties may collect information according to their own privacy policies, which we do not control. We encourage you to review the privacy practices of any third-party services you use.
10. Children's Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
11. International Visitors
The Site is operated from the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you understand that your information may be processed in the United States.
12. Processing on Behalf of Clients
When Xyloid Technologies processes personal data on behalf of a client while delivering professional services, Xyloid Technologies acts as a processor or service provider. That processing is governed by the applicable client services agreement and our Data Processing Agreement, and not by this Privacy Policy. If you are an individual whose data is processed as part of a client engagement, please direct requests to the relevant client, who acts as the controller of that data.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date associated with this document. Changes are effective when posted to the Site. We encourage you to review this policy periodically.
14. Contact
If you have questions or requests regarding this Privacy Policy, please contact us at privacy@xyloidtechnologies.com.